How It Works
PREVENTION
In NYC, on average, every tenant complaint results more than 4 violations, and with 311 fielding over 300,000 calls a year, the numbers are staggering. Add to that the thousands of anonymous 311 complaints made resulting in fines or stop-work orders, as well as NYC’s emergency repairs program, and you can instantly see that if there were only a way for you to know about these issues before the city’s inspectors or crews arrive, it would save you thousands. well, now you can.
PROTECTION
EMPOWER NY offers smart and simple-to-use solutions that allow you to actually correct and certify violations, track building maintenance, work with vendors, and manage tenant complaints.
NYC issues more than 1,000 violations a day, resulting in fines well over $100,000,000 a year. Left unchecked, these issues can haunt a property owner in the form of fines and litigation, or even higher mortgage and insurance rates.
Prevent
1We monitor the city agencies 24/7 and notify you and your staff immediately if a 311 complaint was received, a city inspector or an emergency repair crew are on the way, or any other activity requiring your attention.
Correct
2We provide tools to ensure easy, on-time certification such as copies of all paperwork required, storage of relevant paperwork, and syncing information with your desktop calendar or mobile device.
Maintain
3Early detection is not enough. EMPOWER NY offers a full suite of tools to help streamline the entire manitenance process. Simply and quickly Create work-orders, assign them to vendors, and track work progress.
Manage
4Being managers ourselves, we designed smart features and services to help automate a lot of the daily management tasks that otherwise would require expensive expediters or additional office staff.
