We are proud to announce the opening of our newly renovated midtown Manhattan training center.

The center offers one-on-one or staff training. So, whether you would like to get a demonstration of our latest features, train a new staff member, or conduct a company-wide training session, our new center is a convenient and comfortable way to get it done.
Regularly scheduled sessions covering everything from basic NYC agency familiarity to detailed training of local law compliance will also be available in this new center. Stay tuned for additional details and a schedule.

We look forward to seeing you there!

EMPOWER’s Got You Covered

Real-time data and powerful tools to manage all of your complaints, violations, hearings, compliance, inspections, registrations, statements, tax information, and water consumption data from DOB, HPD, ECB, DOF, FDNY, DSNY, and DEP, along with DOF charges from DOH, DHCR, and DDC, is what makes EMPOWER NY the most powerful tool on the market, helping you and your staff save even more time and money.

We are constantly developing additional tools and services and have additional, game-changing features slated for launch over the next few weeks and months.

We all know how difficult it is to track FDNY and DSNY violation information. Whether you have staff that makes the trip down to the city offices to file a manual request, or you choose to pay someone to do it for you, the process is time consuming and expensive.

Not anymore.

EMPOWER NY now tracks FDNY and DSNY violation information. This new feature includes:

Ever wish you could get your hands on an actual copy of a DOB ECB violation instantly? Tired of waiting months to perform a manual search? Still paying top dollar to have someone get them for you?
Starting today, get online copies of actual, hand-written, ECB violations right on EMPOWER NY. Always available and free of charge.

EMPOWER NY now delivers a fast, powerful, and easy-to-use reporting tool.

Create customized reports on the fly for a specific property or across your entire portfolio.
Generating a report is fast and simple, and the report can then be downloaded, printed, or emailed.

DOF – Charges & Payments across ALL agencies
Real-time information of all Department of Finance charges and payments is now live.
Track all charges and payments related to many agencies including HPD, DOB, ECB, FDNY, DHCR, DOH, and DDC, to name a few.
This latest development is in addition to the current DOF system that alerts you when your quarterly statements are available, stores a digital copy of the statement for you, provides printable payment coupons, and provides real-time delivery and digital storage of other important documents such as Tax assessments, Market value statements, and SCRIE/DRIE statements.
EMPOWER’s DOF system delivers a way to track and manage your entire portfolio’s DOF statements, payments, credits, tax and property value documents, in one place.

DOB Work Permits
EMPOWER NY now delivers complete, real-time Work Permit management tools allowing you to track the entire DOB permit process.
Whether you file your work permits yourself or have it done by a vendor, this system allows you to easily stay on top of the entire process and avoid potentially costly issues and  delays.
You’ll find all your active work permits under the DOB tab, where you can access relevant permit information including a PDF copy of the actual permit.
Important dates, such as permit expirations, are automatically added to your calendar along with email alerts that inform you of anything that may require your attention.

HPD has launched an “ecertification” system, giving owners and managers the option to certify their HPD violations online.

HPD will still send out the paper Notice of Violations, and managers can continue to certify their corrections the old way – by handing or mailing them in.

Since the option to electronically certify has it’s obvious advantages, online certification is now available from within the EMPOWER NY system, so that you can take advantage of its ease of certification without ever leaving EMPOWER NY.

Start Using the System Today

Finally, a work order system built around the way you work.

The EMPOWER NY work order system just got a whole lot better. Introducing FaxScan Technology.This powerful addition to the work order system allows you, your team and outside vendors to simply fax completed work orders to our toll-free number, where they will be automatically uploaded into your EMPOWER NY account, allowing you to access them easily and streamline your property maintenance.

Here’s how it works:

1. Easily create a work order from a violation, complaint, or any other maintenance issue, plus add notes and instructions and set a due date.
2. Assign the work order to one of your stored vendors, or anyone else, and automatically fax or email them a copy.
3. Using our online tools, you can track progress and collaborate with the vendor or internally with your team.
4. When work is complete, your vendor or super can then fill out any pertinent information like the vendors signature, tenant signature, materials used and additional notes.
5. Fax the completed Work Order to 855-FAX-SCAN (855-329-7226)
6. Within minutes, the faxed Work Order is automatically uploaded into your account and attached to the violation, complaint, or task that it was created for, allowing you to see a complete timeline from initial problem to completed work.
7. You and your team will receive email notification that the work order has been received.

The days of scanning, filing, or running around to collect signed work orders are behind you. FaxScan Technology will help streamline the work order process and is available on every work order created using the EMPOWER NY system.

EMPOWER now monitors the DEP water meters in your properties, bringing you water consumption, water billing information, and – most importantly – the ability to catch potential issues before they become costly nightmares.

Track actual water consumption, payments, and charges across your entire portfolio.

Detecting possible issues – including water leaks – quickly and easily, as well as ensuring your charges are in-line with your consumption, are just some of the immediate benefits this powerful system delivers.

The best part? As a current customer of EMPOWER NY, there is absolutely no additional charge for this service. Get started today.